Last updated: June 2026. Please read these terms carefully before accessing or using any service provided by done55. By creating an account or placing a bet, you agree to be bound by these terms in full.
done55 is strictly for adults aged 18 years or older. Age verification may be required before any withdrawal or bonus is processed.
Each individual may hold only one active done55 account. Duplicate accounts are prohibited and subject to immediate closure and forfeiture of balances.
All bonuses issued by done55 are subject to wagering requirements. Abuse of bonus terms results in cancellation of bonuses and winnings derived from them.
Withdrawals require identity verification. done55 reserves the right to withhold payments pending satisfactory completion of KYC procedures.
Players are responsible for maintaining the confidentiality of their login credentials. done55 is not liable for losses arising from unauthorised access due to user negligence.
done55 provides self-exclusion and deposit limit tools. Use of the platform constitutes acceptance of personal responsibility for managing gambling activity.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and done55 ("done55", "we", "us", "the Platform") in relation to your access to and use of the done55 website located at done55.asia and all associated services, including sports betting, live casino, slot games, and any other feature offered therein.
By registering an account, making a deposit, placing a bet, or accessing any part of the done55 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the done55 platform.
2.1 Age Requirement. done55 is strictly an adults-only platform. You must be at least eighteen (18) years of age to register, deposit, wager, or otherwise access any feature of the Platform. done55 reserves the right to request documentary proof of age at any time and to suspend or close accounts where satisfactory age verification cannot be provided.
2.2 Jurisdictional Compliance. You are solely responsible for ensuring that your use of done55 complies with all applicable laws, regulations, and restrictions in your own jurisdiction. done55 makes no representation that access to the Platform is lawful in all jurisdictions. If you access done55 from a jurisdiction where online gambling is prohibited, you do so at your own risk and done55 accepts no liability arising from such access.
2.3 Excluded Persons. done55 employees, contractors, and their immediate family members are not permitted to hold player accounts or participate in any promotional offer. Accounts opened in violation of this restriction will be closed and any balance forfeited.
3.1 Single Account Rule. Each natural person may register and maintain only one (1) active account on done55. Opening multiple accounts — whether in your own name, under a different name, or via a third party — is a material breach of these Terms and will result in the permanent closure of all associated accounts and forfeiture of all balances and pending bonuses.
3.2 Accuracy of Information. You must provide accurate, complete, and current personal information during registration and update such information promptly if it changes. Providing false, misleading, or incomplete registration data constitutes a breach of these Terms.
3.3 Account Security. You are entirely responsible for maintaining the confidentiality of your username, password, and any secondary authentication credentials. done55 is not liable for any loss or damage arising from your failure to keep your account credentials secure. You must notify done55 support immediately if you suspect any unauthorised access to your account.
3.4 KYC Verification. done55 may require identity verification ("Know Your Customer" or KYC) at any stage of the account relationship, including at registration, prior to processing a withdrawal, or when bonus abuse is suspected. Accepted documents typically include a valid national identity card (CNIC), passport, or other government-issued photographic identification. Failure to complete KYC to done55's satisfaction may result in suspension of withdrawal rights.
4.1 Accepted Methods. done55 accepts deposits via JazzCash, Easypaisa, bank transfer (including HBL, UBL, Meezan Bank, and Bank Alfalah), USDT TRC20, and Visa/Mastercard cards, subject to availability. done55 reserves the right to add, modify, or remove payment methods at any time without prior notice.
4.2 Currency. The primary account currency on done55 is Pakistani Rupee (PKR). Where deposits are made in a different currency, conversion will be applied at the rate determined by done55 at the time of the transaction.
4.3 Minimum Deposits. Minimum deposit amounts are displayed within the platform cashier and may vary by payment method. done55 reserves the right to adjust minimum deposit thresholds at any time.
4.4 Prohibited Funds. Depositing funds derived from criminal activity, money laundering, or any other unlawful source is strictly prohibited. done55 cooperates fully with competent authorities in relation to any suspected financial crime and reserves the right to freeze accounts and report suspicious transactions without prior notice to the account holder.
5.1 Withdrawal Eligibility. A withdrawal request will only be processed where the player has completed any applicable KYC verification, has satisfied all wagering requirements attached to any bonus funds included in their balance, and has not triggered any account restriction.
5.2 Processing Times. done55 aims to process withdrawal requests within twenty-four (24) to seventy-two (72) hours, subject to verification requirements and payment method processing times. VIP tier members benefit from priority withdrawal processing. done55 is not responsible for delays attributable to third-party payment processors or banking institutions.
5.3 Withdrawal Method. Withdrawals will ordinarily be returned to the same payment method used for the originating deposit. done55 may, at its discretion, process withdrawals via an alternative method where the original method is unavailable.
5.4 Withholding of Funds. done55 reserves the right to withhold withdrawal of funds pending the outcome of any investigation into suspected breach of these Terms, including but not limited to bonus abuse, collusion, or fraud.
6.1 Wagering Requirements. All bonuses and free spin credits issued by done55 are subject to wagering requirements as specified in the individual promotion terms. Unless otherwise stated, bonus funds must be wagered a minimum number of times before any winnings derived from bonus funds become eligible for withdrawal. The standard wagering requirement is displayed in each promotion's terms.
6.2 Bonus Abuse. done55 reserves the right to cancel bonuses and any associated winnings, and to close accounts, where bonus abuse is detected. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same bonus, placing low-risk or hedged bets to satisfy wagering requirements, using third-party software to exploit bonus terms, or providing false information to claim a promotion.
6.3 Promotional Variations. done55 reserves the right to modify, suspend, or withdraw any promotion or bonus offer at any time, including during an active promotional period, where circumstances require. Players will be notified of material changes where reasonably practicable.
6.4 VIP Programme. Participation in the done55 VIP and loyalty programme is subject to tier-specific terms as communicated within the programme. done55 reserves the right to adjust tier thresholds, benefits, and classifications at any time.
7.1 Acceptance of Bets. All bets are subject to acceptance by done55. done55 reserves the right to refuse, limit, or void any bet at any time, including after acceptance, where there is reasonable cause to suspect an error, system malfunction, match manipulation, or violation of these Terms.
7.2 Odds Errors. Where odds or prices are published in error (including manifest errors, obvious pricing mistakes, or system glitches), done55 reserves the right to void affected bets and return stakes to the player. This applies regardless of whether the bet has been settled.
7.3 Void Bets. A bet may be voided and the stake returned where a sporting event is cancelled, postponed beyond the applicable settlement window, or where the relevant market is otherwise unavailable for settlement under done55's rules.
7.4 In-Play Betting. In-play (live) betting markets at done55 are subject to brief suspension periods during critical game moments. Bets accepted during a suspension period may be cancelled. The final decision on the validity of in-play bets rests solely with done55.
The following conduct is strictly prohibited on the done55 platform and constitutes grounds for immediate account suspension and forfeiture of balances:
All content on the done55 platform — including but not limited to software, text, graphics, logos, images, audio, and video material — is the proprietary property of done55 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, or create derivative works from any done55 content without prior written consent.
10.1 To the fullest extent permitted by applicable law, done55 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, loss of data, or gambling losses incurred through use of done55 services.
10.2 done55's total aggregate liability to you in connection with any claim relating to these Terms or your use of the platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
10.3 done55 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis.
done55 is committed to promoting responsible gaming. Players are encouraged to use the deposit limit, loss limit, session time reminder, cooling-off, and self-exclusion tools available within account settings. done55 recommends that all players set personal limits before commencing play.
If gambling is causing harm to you or someone close to you, please visit the Responsible Gaming page for guidance, self-exclusion options, and access to external support resources. Self-exclusion requests submitted through done55's responsible gaming portal will be actioned within twenty-four (24) hours.
done55 reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice where it has reasonable grounds to believe that the account holder has breached these Terms, engaged in prohibited conduct, or that continued operation of the account poses a risk to done55, other players, or the integrity of the platform. Upon termination for cause, done55 may retain any balance in the account pending the outcome of any investigation.
Players may close their own accounts at any time by contacting support via live chat. Any genuine real-money balance remaining (net of any bonus funds subject to incomplete wagering requirements) will be returned to the player's verified payment method following satisfactory completion of KYC, if not already on file.
done55 reserves the right to amend these Terms at any time. Material amendments will be communicated to registered players via email or platform notification. Continued use of the platform following notification of an amendment constitutes acceptance of the revised Terms. Players who do not accept the revised Terms should close their account before the amendments take effect.
These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved by direct communication with done55 support may be referred to binding arbitration in accordance with applicable arbitration rules. Nothing in this clause limits done55's right to seek injunctive or other equitable relief in any competent court.
If you have any questions about these Terms, please contact the done55 support team via live chat on the platform, available 24 hours a day, 7 days a week. You may also reach the support team by email at: [email protected] (plain text — not a clickable link).
If you need clarification on any part of these done55 Terms & Conditions, our English-language support team is available around the clock via live chat. Ready to play? Your account gives you access to PSL cricket betting, live casino, slots, and VIP rewards.
18+ only. Gambling involves financial risk. Please gamble responsibly and in compliance with applicable local laws.