done55 is committed to providing a safe, fair, and transparent betting environment for all Pakistani players. Gambling is entertainment — it should never be a financial strategy or a way to manage stress. Here is everything you need to play responsibly on done55.
done55 takes responsible gaming seriously — not as a regulatory formality, but as a genuine commitment to the wellbeing of every player on the platform. Whether you are a casual PSL fan placing a few hundred rupees on a match, or a regular casino player with a structured gaming routine, done55 provides practical tools to help you stay in control at every level of play.
The reality is that most people who use done55 enjoy gambling without ever developing a problem. They set a budget before they start, they stick to it, and they treat wins and losses with equal perspective. But gambling problems can develop gradually and affect players who never expected them to. done55 believes that awareness and proactive tools are the best defence — and that every player deserves access to both, without having to go searching for them.
This page explains done55's responsible gaming tools in plain terms, identifies the warning signs of problem gambling, and provides guidance on what to do if you or someone in your household needs support. All of the tools described here are available directly within your done55 account settings — no support ticket required, no waiting period, no judgment.
All tools are available in your account settings. Changes take effect immediately or within 24 hours depending on the tool.
Set a daily, weekly, or monthly cap on how much PKR you can deposit into your done55 account. Limits take effect immediately. Increases to existing limits require a 24-hour cooling period before activation.
Restrict the maximum net loss you can incur over a defined period — daily, weekly, or monthly. Once your loss limit is reached, further wagering is paused until the period resets.
Set a session duration limit and receive an on-screen reminder when your active play session reaches that threshold. Helps prevent extended unplanned sessions, particularly during live casino or in-play cricket betting.
Take a short break from done55 with a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off, your account remains registered but you cannot deposit or wager.
Permanently exclude yourself from done55 for a minimum period of six months, up to five years. Self-exclusion requests are actioned within 24 hours. done55 will not send promotional communications to self-excluded accounts.
Enable periodic on-screen reality checks that show your net session result — wins, losses, and total time played — at intervals you define, helping maintain a clear picture of your actual gambling activity.
Every responsible gaming tool on done55 is located directly in your account settings — no support ticket is required to activate any of them. After logging into your done55 account, navigate to Account Settings → Responsible Gaming to access deposit limits, loss limits, session reminders, cooling-off, and self-exclusion in one place.
Before your first session on done55, go to Responsible Gaming settings and set a weekly deposit limit that reflects what you can comfortably afford to lose as entertainment spending — not a recovery target.
Set a session time alert for 60 or 90 minutes. When the alert appears, take a genuine break — step away from the screen, have chai, and assess whether you want to continue within your remaining budget.
Check your transaction history at the end of each month to see your actual net result. If the figures are higher than expected, reduce your deposit limit immediately — you do not need to contact support to do this.
If at any point gambling feels out of control, activate self-exclusion immediately from Responsible Gaming settings. This is the single most effective step available and takes effect within 24 hours.
done55 strictly prohibits access to or use of the platform by anyone under the age of 18 years. This is a non-negotiable policy and is enforced through:
If you believe a minor may have accessed done55 using your device, please contact support immediately via live chat. The account will be suspended and reviewed without delay.
Self-exclusion is the most direct tool available if you feel your gambling is becoming harmful. done55 treats every self-exclusion request with the utmost seriousness. Here is what happens when you self-exclude:
done55 encourages any player who is concerned about their gambling behaviour — or the behaviour of someone they care about — to seek professional support. done55's own support team is available 24/7 via live chat and can assist with activating any responsible gaming tool, processing a self-exclusion request, or directing you to further resources. You will never be judged for asking.
For Pakistani players specifically, done55 recommends speaking with a trusted family member, healthcare professional, or mental health counsellor if gambling is causing significant distress. Financial difficulty arising from gambling can often be addressed with professional debt counselling — please do not let it remain hidden.
done55 is at its best when players are in control of their experience. Set your limits, use the tools available, and enjoy PSL cricket betting, live casino, and slots as the entertainment they are meant to be.
18+ only. Gambling involves financial risk. If gambling is causing harm, please use the self-exclusion tools in your account settings or contact done55 support immediately.